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The hotel is amazing. It’s beautiful, super clean and luxurious. The location is perfect, in Ginza, surrounded by shops, restaurants and transport. The best part about this hotel is the staff. From the front door to the breakfast staff, to the housekeeping teams and everyone else. They are all so friendly, helpful and make you feel like a princess. Breakfast is delicious, beautiful restaurant, cozy and lot’s of options. Loved it!
Jesse
May 2024
An exceptional stay in the heart of Ginza; unbeatable in terms of location. You’re right in the centre of it all, with world-class shopping, dining, and culture just steps away. The breakfast was outstanding, served in a beautiful, serene setting. After a day of exploring Tokyo, I loved unwinding with a different cocktail each evening at the elegant Punch Room. What truly sets this hotel apart is the staff—they are exceptional. Warm, intuitive, and always greeting you by name, they made me feel genuinely cared for. The concierge service was phenomenal; no request was too much, and every recommendation was spot-on. A wonderful bonus was complimentary access to the spa facilities at their sister property—a luxurious touch that elevated the experience even further. And don’t miss the high tea—it’s absolutely spectacular. This was, without a doubt, my best stay in Tokyo. I can’t wait to return.
Urla-lé
June 2025
The Tokyo Edition Ginza has the warmest, most attentive staff and hotel manager I've ever met and its not only on our first day but all throughout our 4 night stay. ALL of them has the sincere smile and accommodating attitude to hotel guests. On top of it, the twin room we booked was very spacious and has a relaxing vibe that makes you feel at home after a whole day of walking/touring/shopping. We appreciated the complimentary delicious welcome fruit- sweet and crunchy bunch of Muscat grapes which was available just at the right time when we all need that sweet healthy quick fix. We thoroughly enjoyed our daily breakfast and tried almost all the food offerings in the menu. 4 nights at the Edition was just perfect and made our Japan family trip more memorable and relaxed.
Mary
December 2024
Excellent service from all the staff. We were always greeted with a smile and asked about our day. Breakfast options were excellent and delicious! Concierge was also amazing in helping us in making reservations for dinner. Only wish would be a spa in the hotel! Highly recommend and would return again :)
Yuxiu
April 2025
The location is great. Fantastic breakfast of good produce. Their Concierge team were extremely helpful and lovely.
Bonnae
September 2024
Location in the middle of Ginza Friendliness of all employees
Evelyn
April 2025
The hotel location is amazing, staff is super, rooms are impecable, super clean. The only thing I disliked is the gym, too small, no treadmills, not enough equipment. Overall stay was amazing.
João
March 2025
Amazing hotel! Details make this hotel a gem in the middle of the Ginza area... Minutes away from wonderful restaurants and street food, to the widest range of Tokyo's best shopping experiences!
Rodrigo
January 2025
Hotel staff is very polite and has service-minded. Location is very convenient. Room is quiet and nice to sleep.
Veerachai
April 2025
Everything was excellent! Staff were very helpful and willing to fulfill our every need. The Filipino staff also made us feel more at home.
Krizzia
August 2024
Reservations:
+1 (888) 385-8465